Case study

Partnership Testimonial – Loan processor Jaya helping Finance Lab take it up a notch.

2 min read

“Working with Finance Lab has been a roller coaster ride, there has been a lot of learning ever since the beginning. At first, I was only working with John as he was still growing his company, the first 2 months was all about learning the system and making sure that I could help him with whatever he needed. I had a best teacher in John during this process with the support of York Hamilton’s onboarding staff. John was very hands on with me throughout those two months. He was patient and was ready to answer any question that I had. As months passed by John was able to let me do other tasks on my own, with his trust and knowledge, I gained the confidence to perform these tasks with minimal supervision.

Now as our team grows, I look forward to showing up for work every day because of our amazing team! I work closely with some of the brightest, friendliest and hardworking people I know. Every day is an opportunity for new learning and growth.

Finance Lab has been great because it has given me an opportunity to become part of a team that helps other people achieve their dream of having their own home or investment. It gives me a sense of fulfilment that even though I am far from our clients, I know I played some part it achieving their dream.

When it comes to Evan and the York Hamilton team, they been supportive in all my endeavours. They have given me an opportunity to push myself on what I can offer to my client and go beyond what is expected of me. This had made my working relation with my client a relationship built on trust, inclusion and cooperation. They have given me support with work but also on my little wins in life”.

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