We understand the pressure of running a professional services firm. York Hamilton was created to solve real operational bottlenecks, not to sell generic outsourcing.

We are Australian-based and on the ground. You deal with a local leadership team that understands your market and expectations.

From structured Discovery and Solution Design, to robust recruitment and screening, detailed onboarding, KPI setting, and ongoing check-ins - everything is built around long-term performance. All of this whilst remaining compliant.

We find great remote staff for your business and make sure they succeed. These are people who live overseas and do the work for you without being here. Like a member of your team working from home - the only difference is their home is a little bit further.

Firstly, finding good people ain’t so easy. To add, hiring directly across borders can expose you to compliance, tax, contractual, and misclassification risks. We structure the engagement properly, manage documentation, and ensure the setup is compliant reducing your legal and operational exposure. Beyond compliance protection, we ensure quality and standards are met, KPIs and performance are recorded and look after payroll and attendance, so you can focus on the work.

Don’t worry, we hold your hand along the journey. Starting with Discovery all the way through to set up and onboarding.

We can jump a discovery call pretty quickly to see if we’re a good fit.

Our core focus is Legal, Finance, and Real Estate.

We also support Construction, Architecture, IT, and Marketing where we know we can add measurable value and long-term impact.

We only operate in sectors where we understand the workflow and standards required.

Most commonly: Law firms, Conveyancing firms, Accounting firms, Financial planners, Mortgage brokers, Real estate agencies, Buyers agents, Construction companies and suppliers, IT companies, Tech companies, Designers and architects, Engineering firms.

Legal — Legal Administrators, Paralegals & Conveyancers

Finance — Bookkeepers, Accountants, Financial Controllers & Analysts

Property & Executive Support — Property Assistants, Sales Assistants & Executive Assistants

Construction & Design — Estimators, Quantity Surveyors & BIM Specialists

Creative & Marketing — Social Media Managers & Graphic Designers

IT & Digital Transformation — Software Developers / Engineers, UI/UX Designers & Cloud Engineers / DevOps

If you need something niche, we’ll help you structure the role before recruitment begins.

Our specialists are qualified professionals like accountants, paralegals, property administrators, estimators, and more - who choose remote work as a long-term career path, not a side hustle.

Many have worked with Australian, UK, or US firms and understand Western business standards.

We only present candidates who meet our internal technical and communication standards. Each specialist goes through skills testing, structured interviews, and reference checks before being shortlisted.

We do not forward volume. We forward quality.

Yes. If you require CPA accreditation, specific legal experience, BIM certification, or other credentials, we recruit accordingly.

The brief is built around your exact requirements.

Remote work gives them access to global opportunities while remaining in their home country. It allows them to build stable and long-term relationships with international firms.

Primarily the Philippines and Vietnam due to strong technical capability, time zone alignment with Australia, and cultural compatibility.

For highly specialised roles, we recruit globally.

Capability comes first, location follows.

Typically 5–15 business days depending on the role and seniority.

We prioritise quality over speed. If a role requires deeper screening, we take the time to get it right.

Every role goes through a structured process:

- Role scoping and capability alignment

- Targeted sourcing

- Technical assessment

- Structured interview

- Communication screening

- Reference checks

Only shortlisted, vetted candidates are presented.

Usually 2–4 highly aligned candidates.

We do not overwhelm you with options. We filter before you see them.

We refine the brief and continue recruiting until the right fit is found.

We stand behind our process.

Part-time: 20 hours per week

Full-time: 40 hours per week

Monday to Friday

Yes. They can align with Australian business hours and your preferred start/finish times.

They notify you and our team immediately. We track attendance and support continuity, including backup planning where needed.

Yes. We recommend giving ample rewards and leave days as necessary.

You retain control of your internal systems.

You provide access to your existing software licences (e.g. Xero, LEAP, PropertyMe, etc.), just as you would for an in-house employee.

We provide the specialist’s hardware, secure setup, and connectivity.

This keeps your systems centralised and under your control.

Yes. We structure engagements carefully to ensure cross-border arrangements are set up correctly. Contracts, documentation, and engagement terms are handled through our framework to reduce legal and misclassification risk.

York Hamilton contracts the specialist and manages the employment structure. You engage York Hamilton as your service provider, reducing your exposure to cross-border employment risk.

Yes. All specialists sign confidentiality and data protection agreements before commencing any work.

Where required, we can also support additional client-specific NDAs.

We implement structured access controls, secure device protocols, and clear data-handling expectations.

Access to systems is managed by you, just as it would be for an in-house employee.

Any suspected breach is escalated immediately. We work with you to investigate, contain, and resolve the issue promptly.

Prevention is prioritised through screening, onboarding, and clear protocol.

While retention is a priority, if a specialist resigns we begin replacement recruitment promptly and support transition to minimise disruption.

You pay:

- One establishment fee

- An agreed hourly rate

No.

Its role dependant. Depending on many factors such as the job role, the experience, the expectations of the individual. Roughly we say it can vary from 15 - 30 aud per hour.

The hourly rate includes the specialist’s pay, payroll management, attendance monitoring, performance oversight, and ongoing Client Success support.

There are no hidden management add-ons.

In most cases, yes.

You gain qualified support at a lower cost base while avoiding recruitment expenses, superannuation, leave loading, office overheads, and HR administration.

Rates may be reviewed periodically to reflect performance growth or market conditions, but any changes are discussed transparently in advance.

Invoices are issued fortnightly in arrears.

They clearly outline:

- Hours worked

- Adjustments

- Total payable

Our management fee is built into the hourly rate.

You retain control of your internal systems.

You provide access to your existing software licences (e.g. Xero, LEAP, PropertyMe, etc.), just as you would for an in-house employee.

We provide the specialist’s hardware, secure setup, and connectivity.

This keeps your systems centralised and under your control.

We also establish a shared channel where required to maintain visibility between you, the specialist, and our team, this way we can support you the best way possible.

Book a short alignment session with your Client Success Manager and specialist.

We:

- Clarify the task

- Update documentation

- Align expectations

- Implement

The system evolves with your business.

Our process is structured and transparent:

1. Discovery – We understand your workflow, expectations, and role requirements.

2. Role Design & Scoping – We define responsibilities and capability level.

3. Recruitment & Screening – Candidates are sourced, assessed, and shortlisted.

4. Selection – You interview and select your preferred specialist.

5. Onboarding & KPI Setting – Tasks, expectations, and performance metrics are clearly defined.

6. Ongoing Management – Regular oversight and structured support continue throughout the engagement.

You’re not expected to figure this out alone.

Your Client Success Manager works with you to:

- Identify suitable tasks

- Align them with the correct skill level

- Convert them into a structured operating plan

Clarity is established before work begins.

KPIs are defined during onboarding based on the role and expected output.

We measure performance through:

- Agreed deliverables and deadlines

- Quality benchmarks

- Communication responsiveness

- Attendance and consistency

Performance is reviewed regularly through structured check-ins and monthly reporting.

KPIs are practical and aligned to real work, not generic metrics.

Once the specialist is active:

- Work begins under your direction

- Attendance and performance are monitored

- Regular check-ins ensure alignment

- Adjustments are made where needed

Yes.

Many clients begin with one specialist and expand once the structure is proven. Because we already understand your systems and expectations, adding additional roles becomes faster and more streamlined.

Yes.

Some clients build multi-seat teams across different functions - legal support, finance, administration, and technical roles, all managed within the same structured framework.

Absolutely.

As your business grows, responsibilities can expand. We support role refinement, updated KPIs, and capability adjustments to ensure the specialist grows with your firm.

Yes.

Our model is built around retention, performance, and continuous improvement, not short-term placements. Many engagements run for years, not months.

Yes.

Some clients choose to visit their team or bring them over for strategic sessions. While not required, we support stronger long-term relationships where appropriate.